Louie B. Nunn Center for Oral History

Interview with Max Shapira, May 24, 2016

Louie B. Nunn Center for Oral History, University of Kentucky Libraries

 

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00:00:00 - Personal background and education / grandfather's immigration

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Partial Transcript: Good morning. Today is May 24th, 2016. My name is Janice W. Fernheimer. I’m the director of Jewish Studies at the University of Kentucky, and I am here with Max Shapira.

Segment Synopsis: Maxwell Louis Shapira was born on January 8th, 1944 in Louisville, Kentucky. He grew up in Bardstown, Kentucky, which is the headquarters of his family's company, Heaven Hill Brands. Shapira lived in Bardstown until he was a junior in high school. His family then moved to Louisville where he spent his last two years of school in a public high school. He went to undergraduate college at Washington and Lee University in Lexington, Virginia. He then did two years at Harvard Business School where he received his MBA. After graduate school he did a stint on Wall Street then eventually made his way back to Louisville in the early '70s. His grandfather, Maxwell Shapira, came to the United States from Lithuania in the late 1800s and emigrated through New Orleans. A peddler, his grandfather made his way to New Haven, Kentucky where he opened a junior department store. His grandfather married his grandmother and had five sons who became of age in about the mid-1920s and opened more general stores in various small towns across Kentucky. One of the stores was situated in Bardstown, which was run by his father. Even during the crash of Wall Street and the start of World War II, his father's general store business was relatively successful.

Keywords: Department stores; General stores; Germany; Harvard Business School; High schools; Lexington (Va.); Lithuanian immigrants; Louisville (Ky.); Maxwell Shapira; New Haven (Ky.); New Orleans (La.); Peddlers; Public schools; Wall Street; Washington and Lee University; World War II

Subjects: Bardstown (Ky.); Depressions--1929--Kentucky; Education; Emigration and immigration.; Genealogy; Heaven Hill Distilleries, Inc.; Immigrants; Jewish businesspeople; Jewish merchants--Kentucky; Small business--Kentucky; Small business--Ownership; World War, 1939-1945

GPS: Louisville (Ky.)
Map Coordinates: 38.2527, -85.7585
00:05:58 - Beginning of Old Heaven Hill Springs Distillery

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Partial Transcript: Along about 1932, '31, I think even actually before that, the other social piece of what was going on here in the United States was Prohibition, which started...

Segment Synopsis: In the midst of the crash of Wall Street in 1929, the start of World War II, and the end of Prohibition, Max Shapira's father chose to invest in the alcoholic beverage industry. This was a risky business move given there was no facility, no warehouses, no inventory, and no brand to start with. With a $15,000 loan, the distillery was built and whiskey began to be produced. However, in about 1937 the company got into some financial trouble and the Shapira family bought out the business for $25,000. From that time the entire business was owned by the Shapira family and it was named Old Heaven Hill Springs Distillery. About two years after the buyout, Heaven Hill released their 2-year-old bourbon whiskey, Bourbon Falls. Although not the best tasting bourbon, it brought the company revenue that it desperately needed. Four years later, the company produced its Old Heaven Hill Bottled in Bond brand which was the number-one-selling bourbon whiskey in the state of Kentucky at the time.

Keywords: Bourbon; Bourbon Falls; Liquor businesses; Old Heaven Hill Bottled in Bond; Prohibition; Whiskey

Subjects: Alcohol industry.; Bardstown (Ky.); Bourbon whiskey; Distillation.; Distilleries--Kentucky; Distillers.; Economic conditions.; Families.; Family-owned business enterprises.; Heaven Hill Distilleries, Inc.; Whiskey industry--Kentucky

GPS: Bardstown (Ky.)
Map Coordinates: 37.815556, -85.463056
00:14:52 - Family's general stores throughout Kentucky

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Partial Transcript: Okay, uh, can I actually take you back in time just a little bit?

Segment Synopsis: The Shapira family general stores, run by Maxwell and Annie Shapira, were located in the following towns across Kentucky: Bardstown, Lawrenceburg, Elizabethtown, Liberty, Winchester, Russellville, Harrodsburg, Danville, Paducah, and Owensboro. The five sons of Shapira's grandfather were sent out to small, rural towns to start these stores to service local, county seat towns. As the businesses grew, other people became involved, hence the multiple locations around Kentucky. Most of Shapira's family moved to Louisville where there was an office on 528 Main Street that served as the headquarters and warehouse for the general stores. Today that building is their Evan William Bourbon Experience business which is an artisanal distillery that gives tours and bourbon tastings.

Keywords: Annie Shapira; Bourbon; Evan Williams; Evan Williams Bourbon Experience; Family businesses; Jewish businesses; Main Street (Louisville, Ky.); Maxwell Shapira

Subjects: Bardstown (Ky.); Danville (Ky.); Elizabethtown (Ky.); General stores; Harrodsburg (Ky.); Jewish businesspeople; Lawrenceburg (Ky.); Liberty (Ky.); Louisville (Ky.); Owensboro (Ky.); Paducah (Ky.); Russellville (Ky.); Small business--Kentucky; Small business--Ownership; Winchester (Ky.)

GPS: Paducah (Ky.)
Map Coordinates: 37.072222, -88.6275
00:18:30 - Growing up Jewish in Bardstown, Kentucky

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Partial Transcript: And can you tell me a little bit about what it was like growing up Jewish in Bardstown at that time?

Segment Synopsis: The Shapiras were one of two Jewish families in Bardstown; the other was the Auslander family. Max Shapira's father married his mother, Sylvia, who was originally from Chicago, Illinois. Shapira describes his mother's transition from big-city Chicago to the small town of Bardstown, Kentucky. She was involved in various clubs and activities within the community and his dad had a very strong presence in the community, being a well-known businessman. Shapira recalls that he did not really think of anything being Jewish or non-Jewish. He does recall, however, his dad enrolling him in Christian parochial school for first grade and asking the teachers to give him extra math assignments while the other children did their religious activities. He describes his community growing up as open-minded and says he did programs in school for those interested in the Jewish traditions such as Passover and Hanukkah.

Keywords: Auslander family; Christian parochial schools; Community; Grammar schools; Hanukkah; Jewish friends; Jewish life; Passover (also Pesach); Public schools; Religious life

Subjects: Bardstown (Ky.); Jewish businesspeople; Jewish children--Kentucky--Bardstown; Jewish leadership--Kentucky--Bardstown; Jews--Identity.; Jews--Kentucky--Bardstown.; Small business--Kentucky; Small business--Ownership

GPS: Bardstown (Ky.)
Map Coordinates: 37.8092, -85.4669
00:24:30 - Role of Judaism in his early life

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Partial Transcript: Can, can you talk a little bit about, um, how those--how Judaism played into your life? That--what--

Segment Synopsis: Shapira describes how his family kept a very kosher home growing up. They got their meat from a kosher butcher shop in Louisville, used separate dishes for meat and dairy during Passover, lit candles on Fridays, and attended Sunday school in Louisville. Shapira had a bar mitzvah and learned Hebrew at Sunday school and from a private tutor on Sunday afternoons. He also learned from the rabbi at Adath Jeshurun in Louisville before his bar mitzvah. Shapira notes that although the community was not Jewish, it did not change his mentality and that, if anything, it broadened it. He transitions into a discussion on his parents' relationship with Judaism and how they were very involved and practicing people. One of the most important things his parents taught him was that being Jewish was, "no barrier to entry... was just your religion; and you can do anything you wanted."

Keywords: Adath Israel (Louisville, synagogue); Adath Jeshurun Synagogue (Louisville); Bar mitzvahs; Family values; Jewish practices; Judaism; Kosher delis; Kosher food (see also Kashrut); Passover (also Pesach); Religious life; Sunday school; Talmud

Subjects: Bardstown (Ky.); Childhood; Jewish children--Kentucky--Bardstown; Jewish children--Kentucky--Louisville; Jewish leadership--Kentucky--Bardstown; Jews--Identity.; Jews--Kentucky--Bardstown.; Jews--Kentucky--Louisville.; Louisville (Ky.)

GPS: Adath Israel Synagogue in Louisville, Kentucky
Map Coordinates: 38.291898, -85.629475
00:29:58 - Finding a spouse / involvement in Jewish community today

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Partial Transcript: And I hope you don't think I'm beating on a horse here.

Segment Synopsis: Shapira begins by describing how he and his wife, Ellen Hirsch, met through his younger sister, Ellen Shapira. The Hirsch family had been in Louisville since the mid-1800s. He notes that although she was Jewish, her Jewish background did not influence his decision in choosing her as a spouse; it had more to do with the intellectual and fun aspects of the relationship. Shapira's wife, Ellen, is the public face of the two of them, actively involved in all the Jewish organizations in Louisville including Federation, the Jewish Hospital, and broader community organizations such as being a trustee of the Speed Museum, Hosparus, and a member of the ballet board. Shapira talks about his life revolving around business and family. It has been difficult getting the whole family together for Friday night dinners. Whenever they do get together, a lot of their conversations are business related.

Keywords: Ellen Hirsch; Ellen Shapira; Family life; Grabfelder family; Hosparus; Jewish Hospital; Jewish communities; Jewish marriage; Jewish organizations; Marriage; Shabbat (also Shabbos, Sabbath); Speed Museum; Wife

Subjects: Families.; Genealogy; Jewish businesspeople; Jewish leadership--Kentucky--Louisville; Jews--Identity.; Jews--Kentucky--Louisville.; Louisville (Ky.)

GPS: Louisville (Ky.)
Map Coordinates: 38.2527, -85.7585
00:37:36 - Three-tier system of the bourbon industry / business ethics

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Partial Transcript: So we started this kind of line of questions talking about networks and the social network that led to your wife...

Segment Synopsis: Shapira begins by describing how the bourbon industry is structured as a three-tier system coming out of Prohibition. The three tiers are suppliers/producers/importers, distributors or wholesalers, and retail stores/bars/restaurants. Building these relationships is critical to having access to the market. He describes how his family's business interacts with that system. They were doing business with family, privately owned businesses around the country. Shapira states that from the middle 1960s, Heaven Hill has broadened its portfolio, having a hand in virtually every distilled spirit category in the industry. He transitions into a discussion on the family values that have carried over to his business. He concludes that being a "mensch" and doing the right thing is the most important thing. Discussion instead of argument and doing the right thing is especially important when meeting with customers or distributors, he notes.

Keywords: 1960s; Bourbon; Building business relationships; Business ethics; Family values; Kentucky Bourbon Tales; Mensch; Producers; Prohibition; Retailers; Three tier distribution; Whiskey; distributors

Subjects: Alcohol industry.; Bardstown (Ky.); Bourbon whiskey; Distillation.; Distilleries--Kentucky; Distillers.; Economic conditions.; Families.; Family-owned business enterprises.; Heaven Hill Distilleries, Inc.; Jewish businesspeople; Whiskey industry--Kentucky

GPS: Bardstown (Ky.)
Map Coordinates: 37.815556, -85.463056
00:43:43 - Jewish values implemented in business

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Partial Transcript: Doing the right thing, ethical. Uh, the emphasis on being open to discussion and having--not always having a, a, a, a vitriolic argument, but a, a pro--a back-and-forth. These are some of the kinds of values that people might say are traditional Jewish values. Um, but, but you don’t see the word Jewish too much in, in transcripts of, of interviews with you.

Segment Synopsis: Shapira discusses Judaism's role in his business and the values that are implemented. He talks about how these "Jewish" values aren't necessarily publicly stated as Jewish, but are more natural and "part of your DNA." He describes them as, "doing the right thing." The subtleties of Jewish culture underlie corporate values perhaps but the business is about being a good person.

Keywords: Business ethics; Family values; Jewish businesses; Jewish values

Subjects: Family-owned business enterprises.; Heaven Hill Distilleries, Inc.; Jewish businesspeople; Jews--Identity.; Religion

GPS: Bardstown (Ky.)
Map Coordinates: 37.815556, -85.463056
00:47:17 - Jewish influences seen in the Bourbon Heritage Center and the Evan Williams Bourbon Experience

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Partial Transcript: So, uh, to follow up a little bit on, on that space, can you tell me about what, what--uh, a little bit about the decisions or the discussions that went into the creation of the space, uh, at the center, with the, with the stars in the, in the ceiling?

Segment Synopsis: Shapira discusses the Jewish influences seen in the Bourbon Heritage Visitor Center, part of Heaven Hill Distilleries and the Kentucky Bourbon Trail. These influences include the stars seen on the ceiling at the Center, which was a collaborative project led by his first cousin, Harry Shapira, with the contractor. The stars are rarely noticed by visitors. It's a subtle way to tell the Jewish side of the bourbon story.

Keywords: Bourbon Heritage Visitor Center; Evan Williams Bourbon Experience; Harry Shapira; Jewish tradition; Magen David; Star of David

Subjects: Bourbon whiskey; Distillation.; Distilleries--Kentucky; Distillers.; Heaven Hill Distilleries, Inc.; Jewish leadership--Kentucky--Bardstown; Jewish leadership--Kentucky--Louisville; Jews--Identity.; Jews--Kentucky--Bardstown.; Jews--Kentucky--Louisville.; Louisville (Ky.); Religion

GPS: Evan Williams Bourbon Experience, Louisville (Ky.)
Map Coordinates: 38.256525, -85.759476
00:49:34 - Women's influence in bourbon business

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Partial Transcript: Um, as you know, I told you a little bit about the project JT and I are working on, and we’re really interested in these--in, in human stories, um, behind bourbon production.

Segment Synopsis: Shapira discusses his mother and his wife's role in the bourbon industry. He tells a story of his mother, Sylvia, who joined her husband at industry meetings where she made friends with the wives of all their distributors from around the country. This helped their company build relationships with other companies in the industry. Shapira's wife, Ellen, is very knowledgeable about the business, contributing ideas and also aiding with the relationship-building aspects of the business. Ellen's background is in career counseling.

Keywords: Bourbon; Building businesses; Ellen Hirsch; Ellen Shapira; Family life; Mothers; Sylvia Shapira; Wives in bourbon businesses

Subjects: Alcohol industry.; Bardstown (Ky.); Bourbon whiskey; Distillation.; Distilleries--Kentucky; Distillers.; Economic conditions.; Families.; Family-owned business enterprises.; Heaven Hill Distilleries, Inc.; Whiskey industry--Kentucky; Women in the whiskey industry

GPS: Bardstown (Ky.)
Map Coordinates: 37.815556, -85.463056
00:57:55 - Relations with other Jewish-owned distilleries

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Partial Transcript: Um, yeah, these relationships are, are, uh, key. Uh, the key facets, it’s--uh, um, you keep coming back to that dynamic of the relationships with vendors and distributors.

Segment Synopsis: Max Shapira believes their business brings a different perspective to the industry being a family-owned-and-operated business, whereas most of their competitors are large, foreign-owned companies. As the industry was starting, most of the businesses were privately owned, so the relationship-building aspect discussed earlier in the interview that the wives helped with was very important. Of the four largest national distributors today, three have Jewish backgrounds and/or are owned and managed by Jewish people. Shapira then names the largest Jewish-owned alcohol distributors that are present today: Southern Wine and Spirits owned by the Chaplin family, Glazer Distributing Company owned by the Glazer family out of Texas, Breakthrough Beverage mostly owned by the Merinoff family out of New York, and Republic National Distributing Company owned by several Jewish families, including the Dreeben family in Texas and the Davis family in Georgia. One of the first distributors they worked with for two generations was owned by the Levitch family in Louisville; now bought by Southern Wine and Spirits but still with a Levitch distributor in Kentucky. This has gone across three generations.

Keywords: Bourbon; Breakthrough Beverage; Chaplin family; Davis family; Distilleries; Dreeben family; Family businesses; Glazer Distributing Company; Glazer family; Jewish businesses; Levitch family; Merinoff family; Republic National Distributing Company; Robert Lipman; Southern Wine and Spirits

Subjects: Alcohol industry.; Bourbon whiskey; Distillation.; Distilleries--Kentucky; Distillers.; Families.; Family-owned business enterprises.; Heaven Hill Distilleries, Inc.; Jewish businesspeople; Jews--Identity.; Whiskey industry--Kentucky

01:04:49 - Thoughts on anti-Semitism

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Partial Transcript: Uh, of course, you know, over the course of the years, there’s been, uh--the--a lot of folks have, have paid interest in--(laughs)--paid attention to that curious fact of, of many different Jewish families involved.

Segment Synopsis: Shapira discusses anti-Semitism. Growing up in a small rural town in Kentucky (Bardstown), he never experienced any sort of anti-Semitism. Working in New York, in college or since, he has never experienced anti-Semitism, although he realizes it does exist. He talks about his positive experiences being Jewish, "doing the right thing," and being accepted by others he came into contact with wherever he went.

Keywords: Antisemitism; Central Kentucky; New York

Subjects: Bardstown (Ky.); Childhood; Discrimination.; Jewish children--Kentucky--Bardstown; Jewish children--Kentucky--Louisville; Jews--Identity.; Jews--Kentucky--Bardstown.; Jews--Kentucky--Louisville.; Louisville (Ky.)

GPS: Bardstown (Ky.)
Map Coordinates: 37.815556, -85.463056
01:08:20 - Interesting stories of business interactions

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Partial Transcript: Um, I’m gonna switch gears back to those stories. You were talking about how the wives always knew which, which distributors or which sellers were easier to deal with and which ones weren’t.

Segment Synopsis: Shapira tells two stories of conflicts he and his father experienced with other businesses in the bourbon industry. One was with a demanding distributor from a larger company in the industry who he describes as having a "big personality." His father attended one of this man's parties but the man was nowhere to be seen. Later in the night the man showed up in his pajamas asking everyone what they were doing there and announcing that he was going to sleep. The second story was one Shapira was involved in personally where he and a group of his distributors were in Paris, France when they ran into another one their distributors who seemed lost. The man did not know how to get French francs and therefore had no money for anything. He notes that those were examples of odd personalities in the industry.

Keywords: Business obstacles; Liquor businesses

Subjects: Alcohol industry.; Distillers.; Whiskey industry

01:11:56 - The art and mystery of the bourbon industry

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Partial Transcript: Um, you talk about the art and mystery of making bourbon and how that captures people’s imagination. Can you tell us a little bit about what you think the art and mystery of bourbon is?

Segment Synopsis: Shapira starts by noting how interesting the bourbon whiskey industry is and how it is part of the social fabric of the country. He admires the idea that his business brings others together, whether it's getting together with friends or celebrating an event. He then briefly mentions the product's history in the United States, starting with George Washington and the great Whiskey Rebellion in the 1700s, and noting how the bourbon process is unique to America.

Keywords: Bourbon; Family businesses; History; Social fabric

Subjects: Alcohol industry.; Bourbon whiskey; Distillation.; Distilleries--Kentucky; Distillers.; Family-owned business enterprises.; Heaven Hill Distilleries, Inc.; Whiskey industry--Kentucky

01:19:13 - Future of Heaven Hill / closing remarks

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Partial Transcript: Uh, the--my last and final question, which I like to end every interview with, is, uh, is there anything that we didn’t talk about, or that you would like to be part of this record?

Segment Synopsis: In his closing remarks, Shapira emphasizes the importance of relationship-building within the bourbon industry that he feels has been lost over the years amongst bigger, international drink companies. He then discusses his biggest accomplishment at Heaven Hill which is involving the next generation in this industry to ensure a prosperous future. Last, Shapira talks about his children's interest in the family business.

Keywords: Bourbon; Family businesses; Generations; Heaven Hill Distilleries, Inc.; Relationship building

Subjects: Alcohol industry.; Bourbon whiskey; Distillation.; Distilleries--Kentucky; Distillers.; Families.; Family-owned business enterprises.; Heaven Hill Distilleries, Inc.; Whiskey industry--Kentucky

GPS: Bardstown (Ky.)
Map Coordinates: 37.815556, -85.463056